Questions?

What is your shipping policy?

Processing time

The time needed to prepare an order for shipping varies.

A print will take around 3-5 days to process after an order has been placed, then will be shipped immediately afterwards.

An original painting will take 2-3 days to process & handle after an order has been placed.

Conditions of return

Clients are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Please contact us within 14 days of order placement about returns &/or exchanges.

Unfortunately, exchanges & returns cannot be accepted for original paintings.

Customs and import taxes

You are responsible for any customs and import taxes that may apply if you reside outside the U.S.

We are not responsible for any delays due to customs.

How are your paintings made?

Original commissions

Original commissioned paintings are created with your budget, color palette, layout & design in mind.

The painting process unfolds with emotion, experience, memory, foreign relations, rhythm translated with acrylic & oil mediums through a variety of techniques. These works of art are built layer upon layer, shaping itself with the end result unknown by Mr. Straume.

Original paintings | Canvas

Made on premier heavyweight stretched canvas

-100% heavyweight 20oz cotton

-Fully wrapped back-stapled blanket fold

-Kiln-dried stretcher bars

-Gallery-style edges

-Triple primed with acid-free acrylic gesso

Prints & copies | Giclée

Produced using the giclée process. A technology for fine art and photograph reproduction using a high-quality inkjet printer to make individual copies of an original work of art.

-Double weave cotton/polyester canvas print

-Satin finish

-19 mil thickness

-720 dots per inch | DPI

-75 year life

-Water & UV resistant ink

Are your prints &/or originals framed?

No, unless posted otherwise or upon request. Prints & originals are intentionally unframed so you may choose the ideal frame for longer lasting quality, enhanced finish, and specifically tailored to your home or office.

Should I frame my print &/or original painting?

It is personally recommended by Mr. Straume that all prints & originals should be taken to a professional framer, so exceptional advice & frame of reference is given on selecting the proper match that will compliment your home, its surroundings & the painting itself.

Any other questions?

Please do not hesitate to contact us with any questions you might have about your order, the art in general, or about Jakob’s story.